Our commitment

Accessibility

Last reviewed: October 12, 2026

1. Our commitment

Continue Forward exists to make sure a hard season at home doesn't close doors for a young person. It would make no sense for our own website to close doors. We are committed to making continueforward.org usable by as many people as possible, including people who are blind or have low vision, people who are Deaf or hard of hearing, people with motor or cognitive disabilities, and people using older devices or slow connections.

Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the standard most widely used by organizations and governments. We treat this as ongoing work, not a box to tick once.

2. What we've built in

Here's what the site already does, and what we check every time we change a page:

• Keyboard navigation. Every link, button, menu and form field can be reached and used with a keyboard alone. A "Skip to content" link appears at the top of each page when you press Tab, and the item you're on always has a visible focus outline.
• Color contrast. Text and important interface elements meet or exceed the 4.5:1 contrast ratio for normal text. We don't rely on color alone to carry meaning.
• Text alternatives. Meaningful images have alt text that describes them; decorative illustrations are marked so screen readers skip them.
• Labels on every form field. Each input has a visible label, required fields are announced, and error messages are read aloud by screen readers and shown in text, not just color.
• Resizable text and responsive layout. You can zoom to 200% or more without losing content or needing to scroll sideways. The site works on phones, tablets and desktops.
• Clear structure. Pages use real headings, landmarks (header, navigation, main, footer) and lists so screen-reader users can move around quickly.
• Reduced motion. If you've turned on "reduce motion" in your device settings, animations are turned off.
• Plain language. We write short sentences and avoid jargon — including in our legal pages.

3. Known limitations

We'd rather be honest than pretend everything is perfect. Things we're aware of and working on:

• The donation page is run by a separate service. We'll choose one with good accessibility, but we don't control its design. If it gives you trouble, we'll take your gift another way — just call.
• Some pages link to outside organizations (scholarship providers, our partner DivorceAI) whose sites we don't control.
• We haven't yet had a formal third-party accessibility audit. [Confirm: whether and when an outside audit will be scheduled; list any issues found here.]

[Confirm: add any specific known issues reported by users or found in testing, with a target fix date for each.]

4. Get help or report a problem

If any part of this site is hard to use, or if you find something that doesn't work with your screen reader, magnifier, voice control or other assistive technology, please tell us. It helps us, and it helps the next family.

If you need this page, our policies, or any information on the site in another format — large print, plain-text email, or read aloud over the phone — ask and we'll provide it.

5. Other ways to apply

The online intake form is one way to get started, not the only way. You can also:

• Ask us to call you. Send a short note through our contact form with your name, your number and a good time to reach you. We'll call and go through the same questions together, completing the form with you. This is also a good option if typing is tiring, if English isn't your first language, or if you'd simply rather talk to someone.
• Write it in your own words. Use the contact form to share whatever you're comfortable sharing, and we'll follow up with any questions.

Whichever way you reach us, you'll get the same help and the same care.

6. Feedback

This statement was last reviewed on October 12, 2026. We review it, and the site, whenever we make significant changes. If you have suggestions for making the site easier to use, we genuinely want them.

See also our Privacy Policy and Terms of Use.